Terms of Service

By using the Services offered through the Website and/or Third Parties found through the Website, you agree to be bound by the Terms and Conditions set below. If you do not agree fully then you may not use or access this Service. By clicking ‘Create Account’ during the sign-up process and/or continuing to use any part of the Service, you confirm your acceptance of this Agreement.

This Agreement shall be subject to the laws of England and the parties shall submit to the exclusive jurisdiction of the English courts. Clause headings have been placed for convenience only and shall not affect the interpretation of this Agreement in any way.


  • Website information and accuracy
  • Website content
  • Intellectual Property
  • Dealing with Trade members
  • Qualification and Insurance Documents
  • Methods of Contact
  • Suspend/Termination of Trade Member Accounts
  • Review Process
  • Cookie Information
  • Changes to Terms and Conditions
  • Indemnity
  • Severance

1. Definitions

“Company”, “BUILT”, (“us”, “we”, “our” and “ours”) means BUILT: Trusted By The Trade Ltd, including where the context so allows, its shareholders and employees. BUILT is a trading name of BUILT: Trusted By The Trade Ltd. (Registered Company Number: 14457476)

“Customer(s)”, “You”, “User” means any person, persons, companies or other organisations using the Services of the Company.

“Project” means projects and services carried out by Trade Members and their Sub-Contractors, for or on behalf of Customer(s).

“Service(s)” means the services, procedures and information provided and used by the Company for the benefit of Trade Members and Customers. This includes but is not exclusive to, information, products and services provided by telephone, fax or mail, on the Website and by E-mail.

“Terms and Conditions” means this User Agreement.

“Third Party” or “Third Parties” means any person, persons, company or companies, websites or any other business or enterprise that is being referred to.

“Trade Member(s)” means any tradesperson, tradespeople, trades companies or any other person, persons, company, or companies that use the Services of the Company in order to receive information that will assist them in securing Projects with Customers and potential customers.

“Website” means builtfortrades.co.uk and all of the pages, content and subdomains contained therein.

2. Intellectual Property

The website and its contents (including and without limitation to the Website design, text, graphics and all software) is protected by copyright, trademarks and other Intellectual property rights. By using our site you agree you will make use of its contents for the sole purpose of your personal, non-commercial use.

Reviews and recommendations collected remain fully owned by the Trade and may be used in adverts to promote that Trade member or Expert Trades as an entity.

3. Methods Of Contact:

By becoming a member/user of BUILT you allow us to store your contact details. You consent to be contacted via E-Mail, phone call or text message.

4. Cookie Information:

Cookies are small bits of text used by a browser to store information on our computer hard drive. Each cookie can, and will, only be read by the webserver that originally issued it.

Cookies cannot profile your system or collect information from your hard drive. Most online retailers use cookies.

We use cookies to determine and display whether you are a prior customer and therefore avoid the need to re-enter certain information every time you shop on our website. We will not use cookies to store credit card numbers, address information or any other personal information.

As you browse our website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with our website. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.

5. Changes of Terms and Conditions:

BUILT reserve the right to change or update the Terms and Conditions of the site. As a User of the website, it is your responsibility to check for any updates to ensure you agree with the Terms and Conditions before use of the website.

6. Indemnity

You agree to indemnify BUILT, its employees and agents from any breach of these Terms and Conditions by you and any claim or demand brought against BUILT by any third party as a result of your use or interaction with the Services, or any content you submit through the Services. This includes, but is not limited to, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by BUILT as a result of your breach of these Terms and Conditions.

7. Severance

If at any point any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction within England then such Term or Condition shall be severed and the remaining Terms and Conditions shall remain in full force and effect and continue to be binding and enforceable.

8. Ownership

You are the registered legal owner of the domain name. As part of the website construction service, BUILT will purchase, manage and renew domains on behalf of its customers.

You are free to transfer Your domain name away from BUILT at any time, providing that you have no outstanding debts with BUILT. The transfer process is free of charge if done within 7 days of subscription cancellation. After 7 days there is a £40 +VAT charge to transfer your domain name. BUILT is not responsible for any third-party charges incurred during the transfer of a domain name away from BUILT.

All of the content added to your website, whether written by BUILT or yourselves, is owned by you the customer. You are free to take this content if you decided to cancel your subscription. The layout, framework, design and platform is IP of BUILT and this cannot be moved.

BUILT is not responsible for any loss of profit caused to the Customer by the expiration of the domain as a result of a technical fault or any fault caused by any third party.

9. Maintenance

The Customer acknowledges that their website may be partly or wholly inoperable on occasion, as a consequence of breakdown, maintenance or upgrade outside of our control.

10. Fees

Due to the nature of the work required to build the website, the Website Package setup fee is non-refundable.

Included in the yearly/quarterly/monthly payment package:

  1. The hosting of Your website
  2. A custom colour palette. Changeable by contacting the BUILT team
  3. Full construction of a website and maintenance of the page, displaying Your home page, service pages, about us, reviews, contact and gallery sections
  4. Unlimited phone support from the BUILT team
  5. A free domain if required
  6. Free text alerts for new leads
  7. Google My Business setup
  8. Personalised terms & conditions
  9. Facebook page branding
  10. Facebook advertising setup
  11. Offers page
  12. Every page optimised
  13. Monthly Google reports

BUILT is not responsible for any loss of profit caused to the Customer by the expiration of the domain name as the result of the Customer’s failure to renew their account.

BUILT reserves the right and ability to suspend, withdraw, discontinue or change all or any part of Expert Websites’ Terms and Conditions without notice to You.

In the event Your payment fails on Your renewal date, BUILT will email to notify You about the failure. If payment is not successful within 3 days of this email and text, BUILT will again email to notify You about the failure for a second time. If payment is not successful within 5 days of this email and text, BUILT will again email to notify You about the failure for the third time. If payment is not successful within 7 days of this email, your website will automatically be disabled. In this case, there will be a £120 + VAT reconnection charge should you wish to reactivate Your website.

11. Length of Contract

By choosing to sign up for a website package from BUILT you have no minimum contract requirement. Cancellations must be made at least 7 days prior to your next billing date.